GetStylish will accept returns of unworn clothing items with original tags and clear garment packaging with SKU label. We do not accept exchanges of any kind.

Return requests must be initiated within 7 days after delivery (the first day of the return window starts the day tracking shows delivered status) of receiving all items in the order and shipped back to us within 7 days of submission to qualify for a full refund.

If it is a split package order, it will start from the time of the final package delivery date and time.

• Orders returned without meeting the above criteria are subject to a 20% restocking fee or we may decline the entire return.
• Shipping and handling charges are non-refundable. 
• Return shipping is the customer's responsibility unless it was a shipping error or a damaged item. 
• Please allow 5 - 7 business days from the day we receive the returned package to process.
• You will receive an email once the return has been processed to confirm what has been done.

Some exceptions apply:

Return Instructions

1. Return auth number must be included with the return, this will be provided in the return confirmation email.
2. All items returned must be new, unworn, and in original clear garment bag with SKU sticker and tags.
3. Please note, the return may be subject to a 20% restocking fee or declined if the above criteria are not met.
4. Send return back within 7 business days of delivery to:

Return Department
17300 Railroad Street, Unit D
City of Industry, CA 91748

Order Cancellation

An order cannot be canceled if it's already in processing status or shipped.

An order can usually be canceled within 24 hours of purchase, but it is not guaranteed. If an order can be canceled, you will see a "Cancel Order" button available.

If you do not see the "Cancel Order" button, your order is already being processed. Please note the warehouse works as quickly as possible to get you your items, so the grace period is brief.

We recommend you align your cancellation policy with ours and advise your customer to initiate a return for any unwanted items once they receive their package within 7 business days.